Update from the Membership Team;
"Regarding the hats and lanyards, unfortunately, these were only available as part of the customisable entitlement packs for specific membership types. Supporter Pass members do not receive these packs, which is why you’re not seeing them in the Member+ portal. Additionally, there was a limited supply of hats ordered this season, and they were allocated based on membership tier demand."
Seems pretty short-sighted to me. If you buy a seat you can get a cap - those of us outside of Auckland where it doesn't make sense to buy seats, don't get to walk around wearing a Member's cap in the 30th anniversary season....despite having a scarf or cap for every other season we've been members.