I think Mohawk is the type of owner who likes to be in control, and is tight fisted with the pay. That is pretty much management 101 in NZ businesses if you have a good look around.
Management 601 is to employ really good people, pay them well and leave them to it, but expect performance.
That attitude then extends right down to the girl at the front desk, and of course the opposite applies.
I am not close to MSS, but my guess is that turning up to work and not rocking the boat is how this club works.